Please use this form to contact the Council about a complaint, make a comment or suggestion on a Council service or provide a compliment to a member of Council staff or a Council team.

If you need to contact the Council to request a service, such as a missed bin collection or a pothole in the road, please go to the relevant section of the Council website where you should be able to make a request directly to the team that will handle your query.

We won't respond to companies or individuals seeking to advertise or sell products or services, or submissions considered rude or abusive via this form.

Coronavirus

Unfortunately, the impact of COVID-19 is currently affecting our response times to complaints; in particular, complaints regarding our adult social care services.

The Council will do its utmost to respond to all complaints as quickly as possible and would like to thank residents for their patience at this time.

Please note each page on this form has a 30 minute time limit for completion

Privacy notice

By completing and submitting this form you are agreeing that any information contained in this form can be shared with other appropriate council officers in accordance with the Data Protection Act.

The council primarily uses your data for handling your query.

All information is processed in accordance with our organisational data protection policy (www.oldham.gov.uk/dataprotection). 

We never sell your data to third parties or use it for marketing purposes without your consent.